One place to track appointments, view service history, manage maintenance reminders, and stay connected to everything happening at your family's home.
Customers who sign up with Northern Care will receive access once launched.
The Family Portal is being built around the features Northern Care customers ask for most. Here's what to expect when it launches.
See upcoming visits, get real-time updates when a technician is on the way, and view completed job summaries with photos.
Coming soonA complete record of every visit, every repair, every part installed. Filter by home, system, or date. Always accessible.
Coming soonAutomatic alerts when your furnace, AC, or water heater is due for service. We handle the scheduling if you want us to.
Coming soonAdd multiple homes and family members. Adult children can monitor service for aging parents — with full visibility and peace of mind.
Coming soonPriority booking, seasonal tune-up discounts, and early access to promotions — available only through the Family Portal.
Coming soonYour data stays yours. Secure login, no third-party sharing, and full control over who in your family sees what. Built with trust first.
Coming soonThe Family Portal gives adult children peace of mind. When your parents call Northern Care, you'll know — and you can stay in the loop without hovering.
Know when the tech is on the way, when they arrive, and when the job is finished — without calling your parents.
Every completed visit includes a written summary and photos of the work done. Stored in the portal forever.
We'll remind you when your parents' furnace or AC is due for a tune-up — and schedule it for you if you'd like.
The Family Portal is currently in development. Book a service visit or become a Northern Care customer today, and you'll receive access as soon as it's ready.
Already a Northern Care customer? You'll be notified by email and text when the portal is live. No action needed.
One call. One team. One trusted company. Book a visit or speak with a real person today — we'll take it from there.
(647) 612-3488